Help Center

Frequently Asked Questions

Most Popular Questions

How Do I Place My Order?

I Just Signed Up! When WIll I Get My First Order!?

What If I Have A Food Allergy?

How Does The Menu Work?

Can I Choose My Meals?

What Is The Least Number Of Meals I Can Get Per Week?

Is There A Contract Or Minimum Subscription At Sign Up?

Can I Freeze The Meals?

Are The Meals Already Prepared & How Do I Heat The Meal?

Meal Plans

What Is The Difference Between Plans?

What Are The Macros For Each Item In Your A La Carte Plan?

Delivery FAQ's

What Is The Delivery Process?

What Are The Available Pick Up Locations?

Am I Able To Pick Up Even If I Am Not A Member Of That Location?

What Is Dry Ice? How Does It Work?

Rewards Program

How Do I Sign Up For The Rewards Program?

How Do I Earn Points?

How Do I Get Referral Points?

Do you have a Referral Program?

What Can I Get With My Points?

How Do I Redeem My Points?