Signing up for ReBuilt Meals is completely commitment free! Our service bills weekly, and upcoming orders can be skipped or cancelled by contacting customer service prior to Tuesdays at 5:00 pm EST. Otherwise, customers will be automatically billed for their plans each Wednesday.
Help Center
Frequently Asked Questions
Most Popular Questions
How Do I Place My Order?
You can place your order online or by phone call.
How To Place an Order Online In 6 Easy Steps!
1. Go to the View Menu/Get Started page.
2. Select how many meals per week.
- Meals are available in increments of 5, 6 or 7.
- There are 4 different quantity ranges (5-7; 10-14; 15-21; 24-30).
3. Select Your Default Plan. This is the plan that we would send you if you do not choose to select your meals.
- The Mixed Plan option will be an even mix of Performance and Lifestyle meals.
4. Choose Regular or Double Protein (option not available for Plant Based plans)
5. Select If You'd Like To Add Breakfast and/or ReBuilt Doughnuts
6. Proceed to checkout to enter your shipping and payment information, then click 'Pay Now' to submit your order!
Once your order is submitted, a team member will reach out to complete your Follow Up Call!
How To Place an Order Over the Phone In 1 Easy Step!
Please feel free to give us a call during our business hours at (813) 775-7104 ext 4 and we will be happy to answer all of your questions and get you set up with a meal plan. Please Have Your Payment Information Ready.
I Just Signed Up! When Will I Get My First Order!?
This will depend on the date that you placed your first order as well as the plan that you chose. Any order made on or prior to Wednesday, will be guaranteed to start the upcoming week (Monday for Pick Up, Tuesday for Shipping). After Wednesday is a 'first come, first serve' basis. Once you place your order, you will be prompted (via email) to schedule a standard follow up call that all new clients complete. During that call, we will go over the process of delivery, payment and will schedule your start date.
If you would like to choose the week to start, that can be mentioned during the standard follow up call.
Why Can't I Access My Account?
After placing your first order, you will receive an activation email. This activation email will have you set up a password and will link your orders to your account. If this activation email is not completed, when you try to log in, the system will say you do not have an account. Please request for us to resend the activation email if you are having trouble logging in.
What If I Have A Food Allergy?
We follow all Food Safety Standards and Operating Procedures involving allergies and cross contamination in our kitchen.
There is a section at checkout that will prompt you to include any food allergies/dietary restrictions. You can also add or update any allergies during the standard follow up call after placing your order, or by contacting the Client Relations Team during business hours.
How Does The Menu Work?
Each plan has 5 different meals per week; There are 13 weeks of menus for each plan so meals rotate weekly! Each Tuesday evening, we send an upcoming menu e-mail to all clients. You are able to select your meals for that particular week through our weekly e-mail by completing a Meal Selections form. The new Meal Selection Form is posted to the website each week.
Don't forget that you can choose your meals! After the menu comes out, you have until the following Tuesday at 5:00 pm EST to adjust your breakdown or subscribed meal plan for the upcoming week. Otherwise you will receive an even assortment of meals from the plan that you are subscribed to.
What Is The Least Number Of Meals I Can Get Per Week?
The lowest amount of meals per week is 5 entrees. You are able to select 5 meals per week on all 4 plans (5 Day plan w/ 1 entree per day). You will receive all of your meals in a single delivery.
Other amounts of meals per week may be available, so if you are interested in a specific number of meals per week, just contact the ReBuilt Meals team and we can let you know what options are available!
Am I Able To Skip A Week Of Meals?
Yes! Although we are a weekly subscription service.. there is no contract! If you need to skip a week (or more) of meals, follow the steps below.
Step 1 - Log into your account
Step 2 - Go to Upcoming Orders
Step 3 - Find the payment date for the week that you are wanting to skip. Keep in mind, you are charged on Wednesday for the upcoming week.
Step 4 - Click 'Skip This Week' and that's it!
We will automatically have you back on for your next scheduled payment date. Feel free to give us a call if you have any questions!
813 775 7104
Are The Meals Already Prepared & How Do I Heat The Meal?
Yes! The meals are already prepared and portioned, so all that's required from you is to heat and enjoy! The containers are microwave safe so you don't need to separate items from the container prior to heating. Although some items we recommend to heated in the oven, the actual container itself is NOT oven safe.
Can I Freeze The Meals?
We don’t recommend freezing our meals; Since the meals are already prepared when you receive them, the quality of the entree isn't as delicious as if they were to be consumed by their designated 'Use by date'. If you notice that you have an excess of meals, feel free to skip a week (or two) in order to catch up on what you currently have.
Meal Plans
What Is The Difference Between Plans?
We currently have four meal plans. If you have questions on which plan is best for you… give us a call, we are always happy to help!
**Average macros are listed on each plan’s page**
The Lifestyle Plan – Our Most Popular Meal Plan
This is our recipe based meal plan. Our Lifestyle Meal Plan includes meals that you know and love, ReBuilt with fresh and healthy ingredients! Many people love these meals since they provide nutrition, but are still abundant in flavor.
The Performance Plan – Most Macro Balanced Meal Plan
This plan is Gluten/Dairy and Soy free. Some of the starches include white/brown rice, quinoa, and sweet potatoes. The meals are lightly seasoned so they still have flavor, but if you’re looking for a simple, clean meal plan, then this is the one for you!
The Plant Based Plan – Vegetarian / Vegan Friendly Plan
This is our Vegetarian/Vegan friendly plan. We don’t include seafood in these entrees; protein is primarily from the vegetables and starches we include in the meals. 4 out of the 5 Plant Based meals each week are Vegan!
The Keto/Low Carb Plan – Low Carb / High Fat Plan
Keto refers to very low-carb, high-fat diet which involves drastically reducing one’s carbohydrate intake and replacing it with fat. This reduction in carbs puts your body into a metabolic state called ketosis. When this happens, your body becomes incredibly efficient at burning fat for energy. This diet is said to benefit many health ailments and produce helpful results, lowering insulin levels in the body.
Can I Choose My Meals?
Yes!
Select your meals for the upcoming week by using our convenient Meal Selection Form, or by contacting the ReBuilt Meals team!
Simply go to the View Menu/Get Started page of our website, click the green button that says, "Select Meals", enter your selections, and submit!
Click Here To See How You Can Select Your Meals Online!
Having trouble selecting your meals? Please feel free to contact a team member for assistance! You can reach us by phone, text message, sending an e-mail or submitting a support ticket on our website.
You may mix and match meals from any of our plans! If you are a current client, simply send us your meal choices prior to Tuesday at 5:00 pm EST. If you do not choose to select your meals, you will receive an assortment of meals from the plan you are subscribed to. If you are a new client, you can mention that you would like to choose your meals during the standard new order follow-up call!
What Are The Macros For Each Item In Your A La Carte Plan?
Use this clickable link to view our A La Carte plan macros!
Each row contains the full nutrition facts as well as serving size for the corresponding item.
Delivery FAQ's
What Is The Delivery Process?
Shipping
We ship to the entire state of Florida and regions outside of Florida using FedEx and UPS. Carriers pick up from our facility on Monday, so they will arrive by the end of the day on Tuesday or Wednesday depending on the destination.
Clients using home delivery will receive a tracking number when the boxes leave the ReBuilt Meals facility, so that they can track their box through their shipper. All of the contents in the box (including the box, liners, ice packs and meal containers) can be recycled. Due to sanitation reasons, we do not need any contents of the box back.
Pick Up Locations
We do have Local Pick Up Locations available throughout Tampa Bay and surrounding areas. Pick Up Location bags are delivered to refrigerators and available for pick up on Monday. Times for pick up vary depending on location. Please contact the desired location to get their most up to date hours. Click Here to see which location is nearest you!
Where Does ReBuilt Deliver To?
We deliver to the entire southeastern region, which includes all of Florida, Georgia, North Carolina and South Carolina. We also deliver to most of Alabama, Arkansas, Tennessee, Virginia and Kentucky. We also now deliver to Maryland, Pennsylvania, Ohio, and West Virginia. Please give us a call if you are in one of those states so we can verify that your location is within our delivery range.
What Are The Available Pick Up Locations?
Anytime Fitness - Gandy/St. Petersburg (10660 Gandy Blvd N, St. Petersburg, FL 33702)
Anytime Fitness - Westchase (9602 W Linebaugh Ave, Tampa, FL 33626)
Anytime Fitness - West Kennedy (2905 W Kennedy Blvd Tampa FL 33609)
Burn Boot Camp - Apopka (528 S Hunt Club Blvd Apopka, Florida 32703)
Burn Boot Camp - Clearwater (2455 N McMullen Booth Rd, Clearwater, FL 33759)
Burn Boot Camp - Clermont (2761 Citrus Tower Blvd #101, Clermont, FL 34711)
Burn Boot Camp - Celebration (1150 Celebration Blvd, Celebration, FL 34747)
Burn Boot Camp - Sarasota (5045 Fruitville Rd, Sarasota, FL 34232)
Burn Boot Camp - South Shore (106 Harbor Village Lane. Apollo Beach, FL 33572)
Burn Boot Camp - Spring Hill (4132 Mariner Blvd, Spring Hill, FL 34609)
Burn Boot Camp - Trinity (3210 Little Rd, Trinity, FL 34655)
Burn Boot Camp - Winter Garden (15512 W Colonial Dr, Winter Garden, FL 34787)
Burg CrossFit - Downtown (1150 19th St N St. Petersburg, Florida , St. Petersburg, FL 33713)
Burg CrossFit - North (7490 30th Ave N St. Petersburg, Florida 33710)
CAMP Tampa (3012 W Palmira Ave, Tampa, FL 33629)
Cigar City CrossFit (1703 N 24th St, Tampa, FL 33605)
Crossfit Brooksville (13484 Chambord St Brooksville, Florida 34613)
CrossFit Manatee (5645 Manatee Ave W, Bradenton, FL 34209)
Discount Nutrition Tampa (5725 Gunn Hwy Tampa, Florida 33625)
Elevate St. Pete (1150 94th Ave N, St. Petersburg, FL 33702)
F45 Training - Largo East (2715 E Bay Dr, Largo, FL 33771)
F45 Training - Sarasota UTC (8405 Honore Ave, University Park, FL 34201)
Nutrishop South Tampa (415 S Dale Mabry Hwy, Tampa, FL 33609)
MAXX Nutrition & Smoothies (4834 14th St W, Bradenton, FL 34207)
Tampa Movement Lab (CFHP) (1335 W Gray St. Tampa, FL 33606)
TrYumph Fitness - Largo (12345 Starkey Rd, Largo, FL 33773)
South Tampa Jiu-Jitsu & MMA (4477 W Gandy Blvd, Tampa, FL 33611)
Standard Procedure (4711 34th St N Unit E, St. Petersburg, FL 33714)
Am I Able To Pick Up Even If I Am Not A Member Of That Location?
Yes! As a ReBuilt Meals client, you are able to pick up from any of the Local Pick Up Locations!
(Times for pick up vary depending on location. Please reach out if you have questions)
What Is Dry Ice? How Does It Work?
Dry ice is a solid form of carbon dioxide. The benefit of using dry ice is that it’s much colder than regular ice; dry ice is able to keep your meals cold and fresh during the shipping process. The dry ice will sublimate inside of the packet, but please handle with care. They are safe to be thrown away upon retrieving your package of meals.
What Is The Minimum For Home Delivery?
The minimum for home delivery is either a 5 day 1 meal per day plan or $50 of a la carte. That being said, there is no minimum when a pick up location is selected for the delivery method. If you have any questions please contact the ReBuilt Meals Team.
Rewards Program
How Do I Sign Up For The Rewards Program?
Once you place an order, you are automatically enrolled into the ReBuilt Rewards program. On the main page of our website you will see the Rewards tab. Click "Log In" and enter your e-mail and password and click "Sign In". You will be able to see your account balance, Rewards to Redeem, Ways to Earn Points, VIP Tiers and so much more!
How Do I Earn Points?
There are several ways to earn points!
- 25 points just for creating an account!
- Every $1 you spend, you earn 1 point!
- Like Us On Facebook and earn 25 points!
- Follow Us on Instagram and earn 25 points
- Earn 100 Points on Your Birthday!
How Do I Get Referral Points?
Refer a Friend & Save!
Give 50% Off and Get 350 Points!
Give your friend 50% off their first order of $50+ and get $20 (in points, 350 points) for each successful referral. Simply enter the e-mail address of the person you are referring and send the referral link!
Do you have a Referral Program?
One of the best!
Share your personalized link to give your friend 50% off their first order of $50+ and get $20 (in points, 350 points) for each successful referral. Simply enter the e-mail address of the person you are referring and send the link!
What Can I Get With My Points?
Redeeming your points is easy! Select the reward you'd like, copy the unique code, go to the upcoming order you'd like to apply it to and enter your code!
Reward Yourself!
100 Points - $5 Off
250 Points - $13 Off
500 Points - $30 Off
750 Points - $50 Off
Need some assistance applying a Reward to an upcoming order? Contact a team member and we will be glad to assist you!
How Do I Redeem My Points?
Redeeming your points is easy! Select the reward you'd like, copy the unique code, go to the upcoming order you'd like to apply it to and enter your code!
Need some assistance applying a Reward to an upcoming order? Contact a team member and we will be glad to assist you!
Do Rewards Points Expire?
Rewards points expire after an account has 60 days of inactivity. If you have questions regarding your rewards points, please contact the ReBuilt Meals Team.
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