Help Center

You can place your order online or by phone call.

How To Place an Order Online In 6 Easy Steps!

1. Click Start Your Subscription

2. Select how many meals you would like to receive per week. (Deliveries are completed once a week)

         - Meals are available in increments of 5 - 30 meals per week.

         - ReBuilt Meals currently offers Bulk Ordering of 50+ meals per week! Click Here to submit your Bulk Order!

3. Select your protein preference which is either Regular or Double Protein 

(Double Protein not available for Plant Based plans and is an additional $2.99 per meal)

4. Select Your Default Plan. This is the plan that we would send you if you do not choose to select your meals. 

         - Chef's Choice will be a mix of Performance and Lifestyle meals.

5. Select If You'd Like To Add Breakfast, Gluten Free Doughnuts or a Weekly Sweet Treat.

          - Chef's Choice Breakfast is a mix of all 4 breakfast items. Keto Breakfasts are the 2 Keto Approved Breakfasts for that week.

6. Add all applicable items to your cart and proceed to checkout. You will enter your contact information, delivery method and form of payment. Click "Pay Now" to complete your order!

Once your order is processed, you will have the option to select your starting week, make your meal selections and schedule your New Client Follow Up Call with one of our team members.

Need Some Help With Placing Your First Order? No Problem! 

Please feel free to give us a call during our business hours at (813) 775-7104 ext 4 and we will be happy to answer all of your questions and get you set up with a weekly meal plan.  Please have your payment information and meal selections ready. 

Signing up for ReBuilt Meals is completely commitment free! Our service bills weekly, however upcoming orders can be skipped or cancelled by contacting customer service  or made through the customer portal prior to Tuesdays at 5:00 pm EST. Otherwise, customers will be automatically billed for their plans each Wednesday.

After placing your first order, you will receive an activation email.  This activation email will have you set up a password and will link your orders to your account.  If this activation email is not completed, when you try to log in, the system will say you do not have an account.  Please request for us to resend the activation email if you are having trouble logging in. 

This will depend on the date that you placed your first order as well as the plan that you chose.  Any order made on or prior to Wednesday, will be guaranteed to start the upcoming week (Monday for Pick Up, Tuesday for Shipping).  After Wednesday is a 'first come, first serve' basis.  Once you place your order, you will be prompted to select your starting week, make your meal selections and schedule a standard follow up call that all new clients complete.  During that call, we will go over the process of delivery, confirm the availability of your meal selections and review our weekly billing cycle.

We follow all Food Safety Standards and Operating Procedures involving allergies and cross contamination in our kitchen.

There is a section at checkout that will prompt you to include any food allergies/dietary restrictions.  You can also add or update any allergies during the standard follow up call after placing your order, or by contacting the Client Relations Team during business hours.

No. If you are selecting your meals, the team will not reference your allergy notes. Please ensure that you are selecting meals that do not contain your allergies as we will send you what you select.

Allergy notes are only used if you do not select your meals. If you do not select your meals, you will be sent an assortment of meals that do not contain your allergies.

Each plan has 5 different meals per week; There are 13 weeks of menus for each plan and the menu changes every week!  Each Monday evening, we send a menu e-mail to all clients in our email database. You are able to select your meals for that particular week directly through the menu e-mail by completing the meal selection form. The new menu and meal selection form is also posted to our website each week. 

Click HERE to see menu.

Don't forget that you can choose your meals!  After the menu comes out, you have until the following Tuesday at 5:00 pm EST to adjust your breakdown or subscribed meal plan for the upcoming week.  Otherwise you will receive an even assortment of meals from the plan that you are subscribed to.

The lowest amount of meals per week is 5 entrees.  You are able to select 5 meals per week on all 4 plans (5 Day plan w/ 1 entree per day).  You will receive all of your meals in a single delivery.

Other amounts of meals per week may be available, so if you are interested in a specific number of meals per week, just contact the ReBuilt Meals team and we can let you know what options are available!

Since we are a weekly meal subscription service, the system sets you up for recurring payments. This means that you will be billed automatically, in advance on Wednesday of each week, for the upcoming week of meals. 

If you would like to make any sort of adjustment to your account (Skipping an order, adjusting your meal plan, selecting your meals, or cancelling), please notify the team by our weekly deadline, which is Tuesday at 5:00 pm EST. This will ensure that your account can be adjusted accordingly before the billing cycle begins the following day (which is Wednesday). 

*Please note that modifications (e.g. skipping a week, cancelling, meal quantity adjustments, etc.) cannot be made to existing orders that have already processed in our system*

Click Here to View Our Monthly Billing Calendar!

Yes! Although we are a weekly subscription service.. there is no contract! If you need to skip a week (or more) of meals, follow the steps below.

Step 1 - Log into your account

Step 2 - Go to Upcoming Orders

Step 3 - Find the payment date for the week that you are wanting to skip. Keep in mind, you are charged on Wednesday for the upcoming week.

Step 4 - Click 'Skip This Week' and that's it! 

We will automatically have you back on for your next scheduled payment date. Feel free to give us a call if you have any questions!

*Skips cannot be applied to an existing order.*

813 775 7104

We don’t recommend freezing our meals; Since the meals are already prepared when you receive them, the quality of the entree isn't as delicious as if they were to be consumed by their designated 'Use by date'.  If you notice that you have an excess of meals, feel free to skip a week (or two) in order to catch up on what you currently have.

Please contact the team immediately and we will do our best to assist you! You can reach us by calling or texting (813) 775 - 7104 or submitting a Contact Us Form. Contact Us Forms are responded to during business hours by our team, so please keep an eye out for our reply! 

If there is an error with your order, please contact the team directly as soon as possible. Our team will work quickly to resolve the issue for you! You can call or text us at (813) 775 - 7104 or submit a Contact Us Form. Contact Us Forms are responded to during business hours by our team, so please keep an eye out for our reply! 

We currently have five meal plans.  If you have questions on which plan is best for you… give us a call, we are always happy to help!

**Average macros are listed on each plan’s page**

The Lifestyle Plan – Our Most Popular Meal Plan

This is our recipe based meal plan. Our Lifestyle Meal Plan includes meals that you know and love, ReBuilt with fresh and healthy ingredients! Many people love these meals since they provide healthy nutrition, but are still abundant in flavor.

The Performance Plan – Most Macro Balanced Meal Plan

This is our cleanest, most nutrient dense meal plan. These meals are Gluten, Dairy and Soy free. Some of the starches include white/brown rice, quinoa, and sweet potatoes. The meals are lightly seasoned so they still have flavor, but if you’re looking for a simple, clean meal plan, then this is the one for you!

The Plant Based Plan – Vegetarian / Vegan Friendly Plan

This is our Vegetarian / Vegan friendly plan. We don’t include seafood or shellfish in these entrees; protein is primarily from the vegetables and starches we include in the meals. 4 out of the 5 Plant Based meals each week are Vegan!

The Keto/Low Carb Plan  – Low Carb / High Fat Plan

These meals are Sugar Free. Keto refers to very low-carb, high-fat diet which involves drastically reducing one’s carbohydrate intake and replacing it with fat. This reduction in carbs puts your body into a metabolic state called ketosis. When this happens, your body becomes incredibly efficient at burning fat for energy. This diet is said to benefit many health ailments and produce helpful results, lowering insulin levels in the body.

Chef's Choice - A Delicious Variety

This is a mix between the Lifestyle and Performance Meal plan. Receive an assortment of our most popular meals from both plans each week!

A La Carte - Proteins, Starches, & Vegetables Prepared By The Pound

Our A La Carte menu had a wide assortment of items that you can add onto your existing orders or receive separately to create your own perfect meal plan. Check out our new A La Carte Menu by clicking here!

One of the perks of being a ReBuilt Meals client, is having the flexibility and option to select your meals from any of our menus! Simply send us your meal selections prior to Tuesday at 5:00 pm EST. You can complete a Meal Selection form, or contact the ReBuilt Meals team by phone call, text, email, or live chat to choose your meals.

CLICK HERE TO WATCH AN INSTRUCTIONAL VIDEO! 

The Meal Selection form can be found on our website. Here is how you can complete the meal selection form!

- Simply go to the “View Menu/Get Started” page and click the green button that says, “Select Meals”.

- Click the button that says, “Select Meals for the week of...” This will generate the form in a new window.

- Enter your contact information, select if you are subscribed to Regular Protein or Double Protein Meals and click “Next”.

- Enter the quantity of how many of a particular meal you want to receive. Make sure you are selecting the same quantity of meals that your subscription is set for. This form is not directly linked to your account, and will not adjust your subscription automatically.

- Once you ensure that you have selected the correct quantity of meals, click “Submit”.

Can I change the amount of meals I receive each week?

Yes! Please contact the ReBuilt Meals team directly, prior to Tuesday at 5:00 pm, to modify your upcoming order. This will ensure that your account is adjusted accordingly before billing processes on Wednesday.

I selected more meals than what is on my account. What happens then?

To ensure that you are receiving your selections, and not being overcharged, please contact the ReBuilt Meals team directly, prior to submitting a meal selection form.

Breakfast works as an add-on to your meal plan.  If you would like to substitute one of your entrees for a breakfast, you can definitely do that.  We offer breakfasts in increments of 5, 6 and 7.

Each week, we have 4 different breakfasts.

- If you choose Chef's Choice Breakfasts, you will receive an assortment of all 4 breakfasts. 

- If you choose Keto Breakfasts,  you will receive the 2 Keto Approved breakfasts that are on the menu for that week.

You can find all of the A La Carte Macros right here! 

No, completing a meal selection form is not a requirement. It is an opportunity for you to choose meals from any of our meal plans! We offer 20 different entrees and 4 breakfasts each week, so there is always a different assortment to choose from!

What if I do not submit a meal selection form?

You will receive an assortment of the plan and quantity in which you are subscribed to.

How long do I have to select my meals for? Is there a deadline?

On Tuesday evenings, we send out a weekly email and update our website with the newest menu. You will have you have one week to choose your meals. The Meal Selection form will remain active until the following Tuesday at 5:00 pm EST. If you try to select your meals after Tuesday at 5:00 pm EST, you will be prompted to contact the ReBuilt Meals Team directly.

Sodium content can be located on the label of each meal container. The average range of sodium for each meal plan is listed below:

Keto: Double Protein - 855 mg / Regular Protein - 620 mg

Plant Based - 630 mg

Performance: Double Protein - 790 mg  / Regular Protein - 590 mg

Lifestyle: Double Protein - 870 mg / Regular Protein - 655 mg

Breakfast - 570 mg

Any and all feedback is welcomed in order to improve our menus, meals, and most importantly our clients' experience. The ReBuilt Roundtable is an opportunity for you to review the meals you receive each week. By joining the ReBuilt Roundtable, you will be emailed a weekly survey so you can freely contribute your perspective. As a Thank You, you will be rewarded with 10 ReBuilt Rewards Points for every meal you review! 

Sign Up For The ReBuilt Roundtable Here!

Shipping

We ship to the entire state of Florida and regions outside of Florida using FedEx and UPS.  Carriers pick up from our facility on Monday, so they will arrive by the end of the day on Tuesday or Wednesday depending on the destination. 

Clients using home delivery will receive a tracking number when the boxes leave the ReBuilt Meals facility, so that they can track their box through their shipper.  All of the contents in the box (including the box, liners, ice packs and meal containers) can be recycled.  Due to sanitation reasons, we do not need any contents of the box back.

Pick Up Locations

We do have Local Pick Up Locations available throughout Tampa Bay and surrounding areas.  Pick Up Location bags are delivered to refrigerators over the weekend and available for pick up on Monday. Times for pick up vary depending on location.  Please contact the desired location to get their most up to date hours. Click Here to see which location is nearest you!

We ship to the entire southeastern region, which includes all of Florida, Georgia, North Carolina and South Carolina.  We also deliver to most of Alabama, Arkansas, Tennessee, Virginia and Kentucky.  We also now deliver to Maryland, Pennsylvania, Ohio, and West Virginia. Please give us a call if you are in one of those states so we can verify that your location is within our delivery range.

CLICK HERE FOR AN INSTRUCTIONAL VIDEO ON HOW TO FIND A CONVENIENT PICK UP LOCATION!

Anytime Fitness Clearwater (2522 McMullen Booth Rd, Clearwater, FL, 33761)

Anytime Fitness Tarpon Springs (402 S Pinellas Ave, Tarpon Springs, FL 34689)

Bayshore Fit (4219 W Gandy Blvd, Tampa, FL 33611)

Burn Boot Camp - Apopka (528 S Hunt Club Blvd, Apopka, FL 32703)

Burn Boot Camp - Brandon (107 W Bloomingdale Ave, Brandon, FL 33511)

Burn Boot Camp - Celebration (1150 Celebration Blvd, Celebration, FL 34747)

Burn Boot Camp - South Shore (106 Harbor Village Lane, Apollo Beach, FL 33572)

Burn Boot Camp - Winter Garden (15512 W Colonial Dr, Winter Garden, FL 34787)

Burg CrossFit Downtown (1150 19th St N St. Petersburg, Florida , St. Petersburg, FL 33713)

CAMP Tampa (3012 W Palmira Ave, Tampa, FL 33629)

Cigar City CrossFit (1703 N 24th St, Tampa, FL 33605)

Crossfit Brooksville (13484 Chambord St, Brooksville, Florida 34613)

CrossFit Manatee (5645 Manatee Ave W, Bradenton, FL 34209)

CrossFit St. Pete (4400 34th St N Unit K, St. Petersburg, FL 33714)

Elevate St. Pete (1150 94th Ave N, St. Petersburg, FL 33702)

F45 Training - Lakeland Highlands (2930 Florida Ave S, Lakeland, FL 33803)

F45 Training - Largo East (2715 E Bay Dr, Largo, FL 33771)

F45 Training - Riverview (9926 Upper Alafia Ct, Riverview, FL 33578)

F45 Training - Sarasota UTC (8405 Honore Ave, University Park, FL 34201)

F45 Training - Wiregrass (27709 State Rd 56, Wesley Chapel, FL 33543)

Fit24 - Tampa (15457 N Dale Mabry Hwy, Tampa, FL 33618)

Fit Body Boot Camp - Lutz (18429 US Hwy 41, Lutz, FL 33549)

Level Up - Westchase (12878 Commodity Pl, Tampa, FL 33626)

MAXX Nutrition & Smoothies (4834 14th St W, Bradenton, FL 34207)

Nutrishop South Tampa (415 S Dale Mabry Hwy, Tampa, FL 33609)

Perform24 Tampa (2907 N Florida, Tampa, FL 33602)

Seven Springs CrossFit (1540 Little Rd, Trinity, FL 34655)

Sunshine City CrossFit (7490 30th Ave N St. Petersburg, Florida 33710)

TrYumph Fitness - Largo (12345 Starkey Rd, Largo, FL 33773)

Yes!  As a ReBuilt Meals client, you are able to pick up from any of the Local Pick Up Locations!

(Times for pick up vary depending on location.  Please reach out if you have questions)

Meals are delivered to pick up locations over the weekend and are available on Mondays of each week during the locations' hours of operation. You will NOT receive a notification of when your meals have been delivered - this process is discussed during your New Client Follow Up Call. As long as you have an order processed for the upcoming week, meals will be delivered to the pick up location indicated on your account.

Meals will remain in the ReBuilt Meals refrigerators from Monday until Friday. Anything remaining in the refrigerator by Friday afternoon is removed for sanitation purposes. Please ensure that arrangements are made to retrieve meals from pick up locations by Friday afternoon, as refunds are not issued for anything remaining in the refrigerator at this time.

Once you place an order, you are automatically enrolled into the ReBuilt Rewards program.  On the main page of our website you will see the Rewards tab. Click "Log In" and enter your e-mail and password and click "Sign In".  You will be able to see your account balance, Rewards to Redeem,  Ways to Earn Points, VIP Tiers and so much more!

There are several ways to earn points!  

• 25 points just for creating an account! 
• Every $1 you spend, you earn 1 point!
• Like Us On Facebook and earn 25 points!
• Follow Us on Instagram and earn 25 points
• Earn 100 Points on Your Birthday!
• Join The ReBuilt Roundtable and earn 10 ReBuilt Reward Points for each meal reviewed!

Refer a Friend & Save!

Give 50% Off and Get 350 Points!

Give your friend 50% off their first order of $50+ and get $20 (in points, 350 points) for each successful referral. Simply enter the e-mail address of the person you are referring and send the referral link!

One of the best!  After logging into your ReBuilt Rewards account, scroll down to the section that says, "Refer A Friend & Save!"

Simply enter the e-mail address of the person you are referring and send your personalized referral link! The recipient will receive an email with an exclusive discount code that can be applied at check out for orders of $50 or more. This code will apply a 50% discount off of their first order and in return, you will be rewarded 350 points for each successful referral.

*Referral discounts are for First Time Clients only. Please ensure that the internet browser being utilized is not in private/incognito mode. The system will be unable to register your IP address which will prevent the discount code from being generated.*

Redeeming your points is easy! Select the reward you'd like, copy the unique code, go to the upcoming order you'd like to apply it to and enter your code!

Reward Yourself!

100 Points - $5 Off

250 Points - $13 Off

500 Points - $30 Off

750 Points - $50 Off

Need some assistance applying a Reward to an upcoming order? Check out this helpful video!

You can always contact a team member and we will be glad to assist you! 

Redeeming your points is easy! 

1. Log into your Rewards Portal
2. Scroll down to the "Reward Yourself" section
3. Select the reward you want to redeem and click "Redeem Reward"
4. The system will then prompt you with "Are You Sure?", Click YES 
5. Click the notepad icon to copy your reward code to your computer's clipboard
6. Click the log in widget on the top right corner to log into your Client Portal
7. Click "Manage Subscriptions"
8. Select "View Next Order" tab
9. Scroll down and look for the "+ Add Discount" button (this will be underneath your subscription)*
10. Paste reward code in discount field (make sure to remove any extra spaces)
11. Click "Apply Discount Code" 
12. Verify your reward has been applied once the page has refreshed

*If you have a recurring discount on your subscription, you need to remove that discount code prior to applying a reward. The system is set up to only accept one discount code/Reward Code per order. You can easily remove the recurring discount by clicking the trash can icon next to the discount.

Still need some assistance applying a Reward to an upcoming order? Contact a team member and we will be glad to assist you! 

Check out this helpful video on How To Redeem and Apply A ReBuilt Reward

Once your order with a reward has processed for the upcoming week, the reward code will be registered in our platform as redeemed. Recurring discounts will not be automatically reapplied to your account, nor can we schedule this action in advance. You will either need to manually reapply your recurring discount in your Client Portal or you can redeem and apply another reward. If you need additional assistance, please reach out to our team and we would be happy to help!

No, rewards cannot be applied to past orders. Rewards need to be applied prior to an order processing. If you need assistance with redeeming and applying a reward to an upcoming order, please contact the ReBuilt Meals team at (813) 775 - 7104 or by submitting a Contact Us form.

We value our long term relationship, and we know that life comes with ups and downs. So we are happy to let you know that ReBuilt Reward points will never expire! Your ReBuilt Meals Rewards points will be here for you to redeem whenever you're ready. Enjoy the freedom to accumulate points and use them at your convenience!